If you're not sure which size is right for you, take a look at our size guides. They are located above the available sizes for each of our products.

Check our size guide, available on each product page, to find the right fit for you. If you are unsure, contact our customer service.

Our products generally fit true to size, but we recommend checking the specific size guide for each item.

Our products are made with high-quality materials. Please check the product description for details on materials used.

Each item has specific care instructions. We recommend following the guidelines on the product label to extend its lifespan. Additionally, each product page includes a "Care Guide" section with detailed care tips to help you maintain your items in the best condition.

To place an order, select your items, add them to your cart, and complete the secure checkout process. You will receive a confirmation email after your order is validated.

Nous l'obtenons complètement, nous changeons aussi d'avis! Bien que nous souhaitions, une fois une commande passée, nous ne pouvons pas le modifier ou l'annuler pour le moment. Nous espérons avoir une fenêtre d'annulation un jour à l'avenir.

Si le ou les articles ne fonctionnent pas, assurez-vous d'échanger un style préféré ou de revenir pour un remboursement. Pour rappel, la livraison de retour domestique est gratuite.

Once your order has been shipped, you will receive an email with a tracking link. You can also track your order in the "Track My Order" section on our website.

Oui, nous expédions partout dans le monde. Les frais d'expédition s'appliqueront et seront ajoutés à la caisse.

Une fois votre commande passée, vous recevrez un e-mail de confirmation vous permettant de savoir que notre équipe de réalisation a reçu votre commande. Une fois votre commande remplie, vous recevrez une notification par e-mail avec vos informations de suivi. Les frais d'expédition ne sont pas remboursables dans le cas des retours.

Shipping costs depend on your address and the chosen delivery method. Shipping is free for orders over 49 €.

Our return policy is valid for 30 days from the date you receive your package. Returns are free within the first 14 days. From the 15th to the 30th day, return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

No exchanges or returns will be processed after the 30-day period, except for defective products.

To be eligible for a return:

• The item must be in its original packaging.
• The item must be unused, in its original condition, with all tags intact.
• We reserve the right to decline any item that does not meet these conditions.

If you received a defective or incorrect item, follow these steps:

1. Take a clear picture of the defective or incorrect item.
2. Email us at info@arieny.com with the picture and order details.
3. Our team will provide you with further instructions via email.

If you want to return an item for a refund or exchange, follow these steps:

1. Email us at info@arieny.com with your order details.
2. Our team will provide you with return instructions.

We offer free returns within the first 14 days. For returns between the 15th and 30th day, customers are responsible for return shipping costs.

Refunds will be processed within 5 business days after we receive and inspect the returned item. Refunds will only cover the merchandise total and any applicable sales tax, but will not include return shipping fees (if applicable).

If your refund is delayed, please follow these steps:

1. Check your bank account again.
2. Contact your credit card company, as it may take time for the refund to be posted.
3. Contact your bank, as processing times can vary.
4. If you have done all of this and still haven’t received your refund, email us at info@arieny.com.

A partial refund may be granted if an item is not in its original condition, damaged, or missing parts for reasons not due to our error.

We accept credit cards (Visa, Mastercard, AMEX), PayPal, and installment payments (if applicable).

Yes, we use advanced encryption technology to ensure the security of your transactions.

Yes, we regularly offer special deals. Subscribe to our newsletter to stay updated!

Enter your promo code in the designated field at checkout and click "Apply."

Yes, we reward our loyal customers with a points-based loyalty program. Check out our Loyalty Program page for more details.